|
CONSUMER
COMPLAINTS AGAINST MORTGAGE BROKERS, MORTGAGE BANKERS AND
STATE SAVINGS BANKS DOING BUSINESS IN TEXAS You have
the right to file a complaint against a state savings
bank, mortgage broker or mortgage banker if you feel you
have been wronged in any way regarding your financial
dealings and or transactions. On the homepage of this
website (left side), click on the “Complaints” button.
Read and follow the instructions carefully. If you have
any questions or if any clarification is needed, please
contact us at www.sml.state.tx.us/contacts.html, fax us at
(512) 475-1360, call the number(s) furnished at the bottom
of the instructions page, or at our toll free Consumer
Hotline, (877) 276-5550. Of particular interest to those
wishing to file a complaint against a mortgage broker, the
Texas Department of Savings and Mortgage Lending maintains
the Mortgage Broker Recovery Fund to make payments of
certain types of judgments against a mortgage broker or
sponsored loan officer. Not all claims are compensable
and a court must order the payment of a claim from the
Mortgage Broker Recovery Fund before the claim may be
paid. For more information about the Mortgage Broker
Recovery Fund, please consult subchapter F of the Mortgage
Broker License Act “Statutes and Regulations” link found
under statutes www.sml.state.tx.us/Stats&Regs.html. |